Help and FAQs

Your questions, answered plainly.

Vagus One, Gut Repair+, delivery, subscriptions and the 90-day promise. If yours isn't here, a person at Yona will answer it.

01 — 8 questions

Vagus One

What is Vagus One?

Vagus One is a daily food supplement from Yona, formulated around the nutritional biology of the vagus nerve and the wider nervous system. It holds nine ingredients in three layers, Nerve, Signal and State, and the serving is two capsules a day with a meal.

Does Vagus One stimulate the vagus nerve?

No. Breathwork, cold exposure and devices stimulate the vagus nerve: they ask it to fire. Vagus One is nutrition. It supplies nutrients and bioactives selected around the biology the nerve runs on. Stimulation is one layer and nutrition is another, and many people use both. Compare the 11 stimulation methods.

Who is Vagus One designed for?

People who recognise the feeling that their body struggles to switch off: tired but still on, digestion that reacts to stress, restless evenings, sleep that doesn't restore. Read the signs of low vagal tone, or find your vagus pattern.

What is in Vagus One?

Two capsules of Vagus One provide acetyl-L-carnitine 300 mg, citicoline 250 mg, benfotiamine 200 mg, L-theanine 150 mg, pantothenic acid 100 mg, magnesium 60 mg (as bisglycinate), saffron extract 30 mg, thiamine 25 mg and riboflavin 10 mg, in a vegan capsule that holds the nine actives and nothing else.

Is Vagus One vegan, and what is it free from?

Yes, Vagus One is vegan: nine actives in a plant-based capsule. It contains no gluten, dairy, caffeine, added sugar, artificial sweeteners or colours, melatonin or sedatives. There are no fillers, binders or flow agents either: no microcrystalline cellulose, magnesium stearate or silicon dioxide.

What is the science behind Vagus One?

Over a century of nervous-system science, curated into one formula. Every ingredient in Vagus One was chosen from peer-reviewed research, more than 40 studies in all, and each has a defined role across Nerve, Signal and State. Explore the science.

Who formulated Vagus One?

Vagus One was developed by Yona with a clinical advisory team spanning medicine and nutrition: Dr Alisha Damani, MBChB, a medical doctor, and David McCollum, a clinical nutritionist. Every batch is GMP manufactured and third-party tested.

Is Vagus One the same as Vagus+?

No. Vagus One is Yona's current daily formula. It replaced Yona's earlier product, Vagus+, in 2026.

02 — 6 questions

Taking it

How do I take Vagus One?

We recommend one capsule of Vagus One a day for the first five days, then the standard daily serving of two. Take it with a meal, earlier in the day. If you would rather not swallow capsules, open one and stir the powder into food or a drink.

How quickly will I notice something with Vagus One?

Most people who notice a change with Vagus One do so within the first three to four weeks, often in the evening first. It is designed as a daily routine, so give it the full 90 days. Everyone's experience is different.

Will Vagus One make me sleepy or wired?

Neither. Vagus One has no melatonin, valerian or caffeine. It is a daily foundation, not something that knocks you out or gives you a buzz.

What if I am sensitive to supplements?

Go gradually: one capsule of Vagus One a day for the first five days, then two when you're ready. You can also open a capsule into food or a drink. If you're unsure at any point, message us.

Can I take Vagus One with medication, or while pregnant or breastfeeding?

Ask your doctor or pharmacist first if you take prescribed medication, are pregnant or breastfeeding, or have an existing medical condition, and show them the ingredient list. Never stop or reduce prescribed medication because you've started a supplement. You need to be 18 or over to order from Yona.

Can I take Vagus One and Gut Repair+ together?

Yes. Vagus One is the foundation of the Yona system, supporting the nervous system and the gut-brain connection, and Gut Repair+ adds more direct support for the gut environment. If you're new to Yona, we usually recommend starting with Vagus One.

03 — 4 questions

The 90-day promise

What is the Yona 90-day promise?

Take Vagus One every day for the full 90 days. If nothing has changed, tell us and we'll refund what you paid for that supply. The promise covers your first 90-Day Supply of Vagus One, and your 90 days start the day your order arrives.

How do I claim the 90-day promise?

Email hello@meetyona.co.uk between day 90 and day 120 after your Vagus One arrived, and answer a few short questions about how you took it. We'll refund what you paid for that supply. You don't need to send anything back.

Does the 90-day promise cover the 30-Day Supply or Gut Repair+?

No. The 90-day promise is for your first 90-Day Supply of Vagus One, whether you bought it once or on subscription. The 30-Day Supply and Gut Repair+ are covered by our 14-day returns policy.

I subscribe to Vagus One. How does the promise work for me?

The promise covers your first 90-day delivery. If you plan to claim, skip or cancel your next delivery before it bills, which is about three months after you ordered.

04 — 7 questions

Orders and delivery

How long does Yona delivery take?

Yona orders are dispatched from the UK within 1 to 2 working days. Standard delivery then usually takes 2 to 3 working days, and a faster option is available at checkout. Orders placed at a weekend or on a bank holiday go out on the next working day.

How much does delivery cost?

Standard UK delivery is free on Yona orders of £26 or more. Faster delivery is available for a small charge, and the exact cost shows at checkout before you pay.

How do I know my order is on its way?

You'll get an order confirmation email straight away, and a dispatch email when your order leaves us. Yona orders travel with Royal Mail or one of our courier partners.

My order hasn't arrived. What should I do?

If your Yona order hasn't arrived within 7 working days of your dispatch email, email hello@meetyona.co.uk with your order number and we'll investigate with the courier for you.

My order arrived damaged or wrong. What now?

Email hello@meetyona.co.uk with your order number within 14 days and we'll arrange a replacement or a refund.

Can I change or cancel an order after placing it?

Message us as soon as you can and we'll do our best to help. Once an order has been processed or dispatched it can't be cancelled, but you can still return it unopened under our 14-day returns policy.

Can I use more than one discount code?

One discount code per Yona order, entered at checkout. A code can't be added once an order has been placed.

05 — 4 questions

Subscriptions

How does a Yona subscription work?

Choose Subscribe when you order Vagus One and it arrives automatically: the 30-Day Supply every month, the 90-Day Supply every three months. It costs less than buying once, and there's no minimum term.

How do I pause, skip or cancel my subscription?

From your account, without emailing anyone: manage your subscription. You can also email hello@meetyona.co.uk. Make the change at least 24 hours before your next billing date so it applies to that delivery.

When am I charged for my subscription?

On the renewal date shown at checkout and in your account. Each subscription order is dispatched after payment, with the same delivery times as any other Yona order.

How do I change the delivery address on my subscription?

Update it in your account at least 24 hours before your next billing date, or email hello@meetyona.co.uk and we'll change it for you.

06 — 3 questions

Returns and refunds

What is Yona's returns policy?

You have 14 days from the day your Yona order arrives to ask for a return. The product needs to be unopened and in its original packaging. Email hello@meetyona.co.uk with your order number first: we can't accept returns sent back without contacting us.

How long does a refund take?

Once your return reaches us and is approved, we refund your original payment method within 10 business days. Your bank may take a little longer to show it. Return postage is yours to cover unless the item was faulty, damaged or incorrect.

I've opened it. Can I still get a refund?

Opened products can't be returned under the 14-day policy. If you bought the 90-Day Supply of Vagus One, the 90-day promise covers you instead. Your statutory rights are not affected.

07 — 6 questions

Gut Repair+

What is Gut Repair+, and how is it different from Vagus One?

Gut Repair+ is Yona's gut formula. Vagus One is the foundation of the Yona system, supporting the nervous system and the gut-brain connection. Gut Repair+ works more directly on the gut environment itself: the lining, the mucus layer and the balance of what lives in your gut.

Do I need both Vagus One and Gut Repair+?

Not always. If you're new to Yona, we usually recommend starting with Vagus One. Gut Repair+ is best for people who want additional, direct gut support alongside it.

Is Gut Repair+ a probiotic?

No, Gut Repair+ isn't a standard probiotic. It contains Saccharomyces boulardii, a beneficial yeast, alongside sodium butyrate, zinc L-carnosine and serum-derived bovine immunoglobulin.

How do I take Gut Repair+, and how long does a bottle last?

Take 3 capsules of Gut Repair+ a day, with or without food. Each bottle holds 90 capsules, which is 30 days. If your system is sensitive, start with 1 to 2 capsules and build up gradually.

When should I notice a difference with Gut Repair+?

Gut Repair+ is designed to be taken consistently as part of a 12-week routine. Support for the gut environment builds gradually, so think in weeks rather than days. Everyone's experience is different.

Is Gut Repair+ vegan or vegetarian?

No. Gut Repair+ contains serum-derived bovine immunoglobulin, so it isn't suitable for vegans or vegetarians. Vagus One is vegan.

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Food supplements are not a substitute for a varied, balanced diet and a healthy lifestyle, and are not intended to diagnose, treat, cure or prevent any disease. Nothing on this page affects your statutory rights.